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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART:20250610T160000Z
DTEND:20250610T180000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Delivering Outstanding Customer Service in a Retail Business
DESCRIPTION:Excellent customer service is critical for increasing sales and profit\, employee and customer retention\, and sustaining any type of business success. Understanding the nuances of customer service that result in outstanding customer experience is a strategy for success in any business. You will learn the tools to a properly trained team and\, or staff\, improve your customer's experience\, and create a more pleasant environment for everyone. Training topics include: Advantages of outstanding customer service (i.e.\, increase sales\, customer retention\, theft reduction\, client expectations)\; How to create outstanding customer service (i.e.\, phone\, in-person\, virtually)\; Understanding your customers' wants and expectations\; How Outstanding Customer Service leads to improved business bottom line\, and Examples of Modeling Practices & Behaviors (i.e.\, scripts\, observation\, feedback\, reward)\, and more.
X-ALT-DESC;FMTTYPE=text/html:Excellent customer service is critical for increasing sales and profit\, employee and customer retention\, and sustaining any type of business success. Understanding the nuances of customer service that result in outstanding customer experience is a strategy for success in any business. You will learn the tools to a properly trained team and\, or staff\, improve your customer&rsquo\;s experience\, and create a more pleasant environment for everyone. Training topics include: Advantages of outstanding customer service (i.e.\, increase sales\, customer retention\, theft reduction\, client expectations)\; How to create outstanding customer service (i.e.\, phone\, in-person\, virtually)\; Understanding your customers&rsquo\; wants and expectations\; How Outstanding Customer Service leads to improved business bottom line\, and Examples of Modeling Practices &amp\; Behaviors (i.e.\, scripts\, observation\, feedback\, reward)\, and more.
LOCATION:Location: The Barrell Room\,
UID:e.2970.47300
SEQUENCE:3
DTSTAMP:20260420T070308Z
URL:https://paradisechamber-gzcms.preview.gochambermaster.com/events/details/delivering-outstanding-customer-service-in-a-retail-business-06-10-2025-47300
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