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DTSTART:20250204T170000Z
DTEND:20250204T190000Z
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SUMMARY:Delivering Outstanding Customer Service in a Retail Business
DESCRIPTION:Excellent customer service is critical for increasing sales and profit\, employee and customer retention\, and sustaining any type of business success. Understanding the nuances of customer service that result in outstanding customer experience is a strategy for success in any business. You will learn the tools to a properly trained team and or staff\, improve your customer's experience\, and create a more pleasant environment for everyone.\n\n\n\nTraining topics include: Advantages of outstanding customer service (i.e.\, increase sales\, customer retention\, theft reduction\, client expectations)\;\n\nHow to create outstanding customer service (i.e.\, phone\, in-person\, virtually)\; Understanding your customers' wants and expectations\;\n\nHow Outstanding Customer Service leads to improved business bottom line\, and Examples of Modeling Practices & Behaviors (i.e.\, scripts\, observation\, feedback\, reward)\, and more.
X-ALT-DESC;FMTTYPE=text/html:Excellent customer service is critical for increasing sales and profit\, employee and customer retention\, and sustaining any type of business success. Understanding the nuances of customer service that result in outstanding customer experience is a strategy for success in any business. You will learn the tools to a properly trained team and or staff\, improve your customer&rsquo\;s experience\, and create a more pleasant environment for everyone.<br />\n<br />\n<strong>Training topics include:</strong> Advantages of outstanding customer service (i.e.\, increase sales\, customer retention\, theft reduction\, client expectations)\;<br />\nHow to create outstanding customer service (i.e.\, phone\, in-person\, virtually)\; Understanding your customers&rsquo\; wants and expectations\;<br />\nHow Outstanding Customer Service leads to improved business bottom line\, and Examples of Modeling Practices &amp\; Behaviors (i.e.\, scripts\, observation\, feedback\, reward)\, and more.
LOCATION:Location Update: Hampton Inn & Suites
UID:e.2970.46964
SEQUENCE:3
DTSTAMP:20260422T203121Z
URL:https://paradisechamber-gzcms.preview.gochambermaster.com/events/details/delivering-outstanding-customer-service-in-a-retail-business-02-04-2025-46964
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